Argus Media decided to utilise the NetSuite platform to provide an integrated CRM and finance solution.
Argus Media is the leading energy news and price reporting agency, publishing a range of business intelligence reports, market assessments, and special studies regarding various aspects of energy, transport, and emissions markets. Argus Media's headquarters are in London, with 19 other offices across the world leading energy centres.
What RSM did
In order to address obstacles that were hindering its strong organisational growth, Argus Media decided to utilise the NetSuite platform to provide an integrated CRM and finance solution. It was hoped that such a strategy would help the organisation overcome the issues they were encountering as a result of operating a variety of complex and unconnected software systems.
Recognising that it needed to strengthen the internal team through the addition of experience of delivering business transformation projects of this scale and significance, Argus looked toRSM to provide their expertise and to implement the solution.
As a result of the work carried out by RSM and the implementation of NetSuite, Argus Media has benefitted from:
- an approach that managed the challenges of dealing with multiple specialist third parties, application vendors, NetSuite professional services, their own staff and RSM functional consultants in an efficient and effective way to deliver a successful project;
- the ability to work without any interruption during the software transition period;
- reducing the period close from 5 days to just 1 day;
- an integrated solution that shares data between sales and finance processes driving greater efficiency across the firm; and
- a fully scaleable platform enabling them to meet their growth requirements.
Working with RSM to implement new ways of working
RSM were engaged to initially provide project management expertise to the finance process implementation. RSM set up the project governance framework and brought their NetSuite experience to the project team. This support allowed knowledge transfer to take place to the permanent Argus Media team and for the NetSuite finance implementation to go live successfully.
Continuing to help Argus Media
Due to the complexity of the customisation required, challenges with significant data migration, and personnel changes, RSM were again approached to provide project leadership and functional consulting support to deliver the final phase of the programme. Argus Media continues to benefit from its relationship with RSM who provide ongoing flexible support, consultancy and continuous enhancements to ensure the solution is meeting the growing needs of the organisation.
‘RSM has played a key part in the success of our NetSuite implementation and I would recommend that you talk to them.’
Chris Fosberry, CTO