Coral Jones

Written by: Coral Jones

Coral Jones


Life in corporate tax at RSM

Name: Coral Jones
Job title: Corporate Tax Manager
Office: East Anglia Office (Bury St Edmunds & Cambridge)
Joining date: June 2015
Team: Corporate Tax

We currently have a vacancy open in corporate tax in our Cambridge and Bury St Edmunds offices. View the job description and apply here.To find out more about life here, Coral Jones from our East Anglia office has written the below blog.

How did your life with RSM start?

When I completed my A-levels, I chose to start a career in accountancy rather than go to university.  After initially embarking on ACCA studies at a small firm, I then chose to join RSM's corporate tax team in Bury St Edmunds  and study for the CTA qualification. I love working here and have never looked back.

Why did you choose RSM?

I chose RSM because I knew it was an ambitious firm with well thought-out growth plans. I wanted the opportunity to work with a broad range of clients (UK & International), develop my tax knowledge and experience, and work with a great team of people. I have not been disappointed. The team has motivated and supported me every step of the way and I was recently promoted to manager. The partners I work with are an inspiration and constantly encourage me to contribute and be a valued part of the team. 

What’s it like working at RSM?

RSM is such an amazing place to work. Every day brings new and exciting opportunities for personal development and fun at the same time! It may sound cliché, but the people are what makes it great – they are all really friendly, supportive and encouraging. From very early on in my journey here, one of the tax partners has been my mentor which has been a crucial part of why I love it here. 

I also get to work with some great businesses across the region and have built really good relationships with my clients. Yes, there are several farmers (it’s Suffolk), but also charities, thriving manufacturing & retail businesses, tech companies growing internationally and many others. We have also just opened an office in Cambridge, so I am excited to get involved in our growing portfolio of Cambridge tech & biotech clients. 

What are your main duties/roles in your current position?

In my current role as a corporate tax manager, my main duties are:

  • managing a client portfolio;
  • working directly with partners and directors on advisory projects and business development;
  • working with a number of specialist teams across the region and nationally, including capital allowances, creative sector reliefs and charities;
  • line managing and coaching junior members of the team;
  • running training sessions for the team and co-ordinating exam training for our new joiners; and
  • organising our community social group supporting the office charities.

What skills have you found to be particularly useful in this sector/profession?

Organisation is key! Staying organised is fundamental to managing a client portfolio. It helps ensure key deadlines are met and work is completed efficiently and to a high standard. Most importantly though, it helps to deliver excellent client service – something that is really important to me and to RSM.

What next? Having a positive attitude. There is no hiding that we are providing a service to businesses that are constantly active and agile, expecting more and more from their advisers. It would be easy to let this get on top of you, so positivity is also key and the team here really help to foster the right culture as well as work-life balance.

How do you see yourself progressing from your current position in the next 2-3 years?

I will continue to work through the ranks and  further develop the breadth and depth of my tax knowledge and experience. As I mentioned, we recently opened a new office in Cambridge so I am really looking forward to working with some thriving businesses in the tech community there, getting out to meet entrepreneurs and help bring the best RSM has to offer to the region.

So you have given us the good bits, what are the more challenging areas?

For me personally, the balance between the day-to-day job and exams were tough, but my colleagues were able to share their own experiences to support me through the exams, which was great. The experience I gained whilst at work was also valuable as it helped me apply my ‘textbook’ learning to real life situations.  Since qualifying, I have taken on the role of exam training manager, so I can support new students that join the tax faculty through their exams.

My promotion to manager also brought with it some challenges. RSM has a full suite of internal courses aimed at supporting you during this period, all of which I found invaluable. There is also a brilliant support network from other managers around the firm – I’ve got to know managers from other offices and have reached out to them on quite a few occasions. Everyone is always willing to lend a hand and offer friendly words of advice and support if you need it!

Do you have any advice for anyone wanting to work at RSM or preparing for an interview with them?

Take some time to learn about everything RSM does – it will undoubtedly be more than you realise! There are 43 different service lines at the last count and these are increasing by the day! I have worked with so many interesting clients on a real variety of projects, all of which have been really rewarding.

I’d also recommend having a look at the staff and partner profiles on the website and Linked-in – you’ll see that we’re a team with a very diverse range of experiences, career backgrounds and interests, which provides a great learning opportunity for everyone regardless of what level you join RSM at. Accounting is a relatively small world, it would not be surprising if you knew someone here already. Contact them, or me, and ask about their experiences.

Describe RSM in 3 words

Fun, supportive and ambitious.

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